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Giving Feedback That Delivers Results

Overview

1.0 Credits
IN-PERSON

Giving feedback is one of the most important tasks you do as a leader, manager, colleague, or peer. But giving feedback is often misinterpreted or not acted on. If you want to give feedback that yields results, then you need to know the five rules for giving feedback that will help you better communicate.

Objectives

*Learn five rules for giving feedback

*Understand the difference between behavior, character, and personal feedback

*Navigate giving feedback to those above you, below you, and your peers

Major Topics

*public speaking

*communication

*personal development

*management

*presentation

*business growth

*sales

*consumer relations

*customer service

Prerequisite

None

Advanced Preparation

None
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